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Premium WordPress Management Services

WebCare® offers an ongoing, monthly concierge service designed to deliver continuous support and care for your business website.

Details + Pricing $

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A Concierge Service Model – For Premium Website Management. 

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1:1 Personal assistance

Get one-on-one assistance from someone that knows your website like the back of their hand.

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Weekly updates by an expert

Your software updates are completed weekly. We also check for any plugin conflicts and take care of them for you.

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Get an experts eyes on your site

Unlike most website maintenance services, we check the frontend of your site for any issues after updates. We also keep constant tabs on your site with our website security services and take immediate action if there are any alerts.

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Requests completed in 48hours or less

Send in your requests and we will complete them in 24-48hrs or less with great quality control.

How is WebCare® Different From a Standard WordPress Maintenance Service?

The difference is, WebCare® is run by a qualified professional, while standard maintenance services are run by automated software.

Here’s what else is included:

Get a personal concierge

You have one person who communicates with you so there is no need to re-explain anything about your site.

Quality control

QC that goes the extra mile. Our team checks updates on the frontend to assure the work is done properly.

Optimize your business

Your concierge will give you suggestions when you send in requests or questions, they have your business goals in mind and will work with you to achieve those goals.

Lightning fast turn-around

Quick turn around and quick reaction time if there are any issues.

Experts in WordPress

Your WordPress maintenance services expert has at least 5 years+ of experience in WordPress websites.

Weekly site check-ups

With our premium maintenance services you have a website expert in WordPress support manually checking in on your site weekly.

What’s Included

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Website Updates

  • Send your requests to your concierge
  • Your tasks are immediately scheduled
  • Your concierge will reach out with any questions or recommendations
  • Updates are finished and reviewed by our QC team
  • Your concierge will send you a link(s) for approval

Full Site Security

  • Proactively protecting your site
  • 24/7 malware scanning
  • 24/7 uptime + security monitoring
  • If your plan includes Premium WP Hosting – In the event of a hack (which is unlikely under WebCare® protection) we will clean up malware and restore your site
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Software Maintenance services

  • Maintain WordPress + plugins at the most current version
  • We test for compatibility for all software updates
  • Updates done weekly… by a WebCare® expert, who can spot and correct any theme/plugin quirks or conflicts

Website Support

  • WordPress technical support
  • Dedicated WebCare® concierge for your requests and support
  • Rapid response times (during working hours)
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Find a perfect WebCare® solution for your needs.

Optional WebCare® Add-Ons

Add: Page speed optimization

Google prioritizes page performance and load speed in your overall SEO score and what position your site ranks on a search result page.

Unveil Your Site’s Performance

Within your WebCare® service, we’ll pull your site’s analytics and performance audit and create a report that highlights your site’s traffic trends and page performance.

Crafting Your Optimization Strategy

From there we will include a comprehensive plan to address optimization – so that your site is getting straight A’s from Google!

Add: Organic SEO strategy

Building a strategy for your organic SEO implementation is vital to getting results for your website. We build out a comprehensive strategy based on research and what is possible for your brand.

Strategic Vision, Practical Steps

Once a strategy is laid out and approved, we send the work to your concierge to schedule and implement.

Add: Marketing & SEO

Are you looking for a more comprehensive SEO and marketing (Ads) master plan? We start with a discovery meeting to discuss your goals and run preliminary discovery reports.

From Discovery to Proposal

Once we discover the unique opportunities for your site to advance, we’ll present a digital marketing proposal for your consideration. The budget, timeline, and expectations are all discussed.

WebCare® Services For Ecommerce Websites

If you are looking for a team that is dedicated to keeping your eCommerce site secure, you’ve come to the right place.

Securing Your Online Storefront

We take special care of all our eCommerce sites because your client’s information is no ones business but yours.

Full-Service Shopping Cart Management

WebCare® also handles all your shopping cart needs and requests and is there for you whenever you need technical support for your eCommerce site.

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EXPERT WORDPRESS SUPPORT

Comprehensive Monthly Website Management

Just email your requests

Send any site request to your website concierge for immediate scheduling

Monthly technical reports

Receive a montly technical report (including update and performance notes)

Bi-weekly strategies

Receive by-weekly website strategies so we can implement with your input

Lightning fast turnaround

All tasks are scheduled and completed within 24-48 hrs.

Get your content updates completed quickly and accurately.

What Kind of Requests Can I Make?

Requests that are covered within your maintenance services include any changes to your existing content and a whole lot more.

From adding meta tags, creating conversion rich opt-ins and adding 3rd party apps to sync with your forms, WebCare® has you covered.

Check out our full list of requests to see what WebCare® can do for you.

Add/manage events
Add/manage products
Add/remove plugins
Add/update images on existing pages
Add/update text on existing pages
Add Facebook/Google Pixel
Add Google Analytics tracking
Add Google Search Console verification
Integrate 3rd party applications (plugins)
Create pop-up, opt-in, email capture
Custom SEO work
Fix broken links
Resolve technical issues
Set up redirects
Source images for blog/articles
Update meta tags for SEO optimization
Update site navigation

Communication and Response Time

Communication is key to our maintenance services

Your concierge will communicate with you through email so all conversations can be reviewed by our whole team. However, if you need a phone call your account manager will be happy to discuss your needs.

Response time is immediate

As soon as you email in your request we respond and get the request on our schedule.

Expert feedback and suggestions

Your website concierge will reach out with any questions or suggestions for better implementing your requests for your WordPress site.

Quick and accurate

All requests are generally completed within 24-48 hours. If your requests require more time your concierge will let you know.

Connect with your personal website concierge now

Monthly services

WebCare® Pricing

WebCare®
Basic

starts at

$249

per month

Most Popular
WebCare®
Pro

starts at

$279

per month

WebCare® eCommerce

starts at

$309

per month

Find out why, 97% of our clients renew for year two

FAQ

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What if I don't currently have a WordPress website?

Our website maintenance services are for WordPress sites only. However, if you are looking to change to a WordPress site our projects team would be happy to talk to you. Contact Us

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Why are software updates needed so often?

If you’ve ever been involved in a website malware issue you know how time consuming it is. We believe in preventative action so you never face those problems. WordPress maintenance services keep your plugins, themes and software up to date so there are no vulnerabilities available to a potential hacker. We update your site weekly and monitor the site to make sure everything is running smoothly.

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What if our business has multiple websites?

We have many businesses who have multiple websites, whether they have their own urls or they are set up within a multisite we have a solution for you. We have maintenance services packages specific to multi-sites. If you have multiple websites contact our team and we will discuss options for you. Contact Us

The total wordpress website package

We’ll Take It From Here.

24/7 Robust Security Monitoring

WebCare® provides excellence in WordPress website security services and WordPress support. As part of your WordPress maintenance services, we provide premium uptime monitoring 24/7 with premium security software and take swift action on any suspicious activity. Your concierge will also give you advice on new trends and how to continuously keep your website safe and secure.

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Design advise

Instead of blindly implementing requests, our WordPress services include giving feedback and recommendations that take into account your business and website design as a whole.

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Changes/updates

WebCare® is so much more than just WordPress maintenance services. Take a look at the extensive list of updates that WebCare® can do for you.
Full list of requests

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Mobile testing

Any update we provide to your WordPress site is also adjusted and reviewed for mobile.

WordPress Website Experts

Our WordPress website experts have at least 5 years+ of experience in working on the backend of WordPress sites. They are familiar with custom builds and theme builds to assure quality work. Let us resolve your technical issues and offer custom solutions.

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Best WordPress maintenance & security

We provide 24/7 security and full WordPress maintenance. If we suspect questionable behavior on your site we’ll take immediate action.

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Organic SEO & digital marketing services

Hitting your marketing goals for your website is a top priority and we will work with you to get the most out of your organic SEO, SEO optimization and digital marketing plans. Let us implement strategic updates that increase your overall web standing.

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eCommerce support

Ecommerce sites using shopping carts such as woocommerce is our specialty. Ask your concierge to add new products, change pricing, include discounts or new shipping and taxes to your cart.

Weekly WordPress Maintenance Services

Your WordPress website needs ongoing weekly maintenance services to keep it secure and running smoothly. WordPress websites are a huge asset to businesses because they make the upkeep and content changes easy and manageable. But they also require attention weekly to keep the software up to date and plugins at their latest version and clear from compatibility issues. Our team manually checks your site after updates and takes care of any issues that arise so your site is worry free. 

Experience Premium Support Today

Backed By a Full Service
Website Agency

WebCare® services is a division of Jolly Creative Agency. We added WebCare® maintenance services to assist businesses who weren’t in the market for a new website or redesign but still require a high-touch maintenance and security service for their existing WordPress site.

Covering you from A to Z

With WebCare® not only do you get top-end security and WordPress maintenance services, you have our design and development team available for any time you need additional services such as a website redesign, landing pages, or digital marketing services.

 

Check out the agency

1 year of website  strategy

Strategies, delivered to your inbox 2x/mo.

Improve your google rankings and WordPress websites conversions with practical bi-monthly strategies that are ready to implement and included with your first year of wordpress maintenance services.

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WebCare® Testimonials

Our customer reviews speak for themselves.

Second Saturday

I don’t have to worry

“Handing the site over to you guys has been a tremendous ‘quieting of my mind’. I don’t have to worry about the ins and outs of the website anymore.”

David Barnett
Executive Director

Land Title Guarantee Company

It’s been a great experience

“It’s been a great experience working with Jolly Creative and their WebCare team. We have a pretty unizue website and use case, which they’ve been able to successfully work with us on and create a proper e-commerce system for our team and our clients. Since launching the site a little over a year ago, we’ve continued working with WebCare who’ve been able to provide us support and changes as they come up on the site along the way. Thanks Jolly Creative Team!”

Isabelle Sipperly
Marketing Manager

Mountain Oyster Club

I am just amazed

“I am just amazed at how quickly you all get things done. It’s incredible. Thank you so much!”

Alisha Taylor
Art Director

The Vig

Quality of work is great

“Our site has 20K visitors a month so uptime and prompt updates are very important. WebCare is fast and easy to work with and the quality of work is great! In the last year I’ve hardly had to send any revisions – but when I do they are fixed immediately.”

Jessie Palm
Marketing Manager

Seabold

Communication is excellent

“Loooooking goooood! We’re happy.’ – was my exact response to the last website update. They’re quick to respond and find solutions for all of my requests. The communication is excellent, and we feel very taken care of.”
Jessie Palm Marketing Manager

cara lukensCara Lukens
Office Manager

JWB Manufacturing

Support for the past 5+ years

“Thank you for all of the support for the past 5+ years. Your attention to details and the build of my custom solutions has really helped my domestic and international expansion!”

Jeff Barth
Owner

Website Updates, Simplified

Ready to Get Started?

© 2021 Jolly Creative Agency.
WebCare® is a division of Jolly Creative Agency.
All Rights Reserved.